{"xsrfToken":"7f396f4b55adcec718726de1f3b309c9ff906e18_lout","branding":{"id":"5","key":"mh","name":"Simpatico","portalBaseUrl":"/servicedesk/customer/portal/5","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/5/8","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#456ed1","headerLinkHoverBGColor":"#456ed1","headerBadgeColor":"#456ed1"}},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the Mesh Ai Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Mesh Ai Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#565d6d","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/471062af-2cd9-4b0e-bd46-f4eb0e07bfd1/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxNjA3YjEzNy0zNWQ3LTQwYzctYWRmYS1jMGNjMGNhN2JmYzMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjQ3MTA2MmFmLTJjZDktNGIwZS1iZDQ2LWY0ZWIwZTA3YmZkMSI6WyJyZWFkIl19LCJleHAiOjE3NDc4MzY3NTMsIm5iZiI6MTc0NzgzNjE1M30.6eWzCGNnbdgXAa__TLFZYf0h_l-BS-RilNQh88RlDSI&client=1607b137-35d7-40c7-adfa-c0cc0ca7bfc3&height=300&mode=fit","bannerMediaApiFileId":"471062af-2cd9-4b0e-bd46-f4eb0e07bfd1","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"5","key":"mh","projectId":10025,"serviceDeskId":5,"name":"Simpatico","description":"<p>Welcome! You can raise a request for Simpatico using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/5","reqTypes":[{"id":"35","name":"Ask a question","descriptionHtml":"","callToAction":"Ask a question","introHtml":"<p>Have a question? Submit it here.</p>","icon":10549,"iconUrl":"https://meshai.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[7],"key":""},{"id":"34","name":"Submit a request or incident","descriptionHtml":"","callToAction":"Submit a request or incident","introHtml":"<p>Submit a request or report a problem.</p>","icon":10540,"iconUrl":"https://meshai.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10540","groups":[7],"key":""},{"id":"37","name":"Submit an idea","descriptionHtml":"","callToAction":"Submit an idea","introHtml":"<p>Submit an idea for Mesh Health</p>","icon":10498,"iconUrl":"https://meshai.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10498","groups":[7],"key":""},{"id":"36","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://meshai.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""}],"reqGroups":[{"id":7,"name":"General"}],"orderMapping":{"7":[34,35,37]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"1dd969d9-d1cd-3fd4-a937-e3fd2c49b492","appLinkName":"System Confluence","appLinkUrl":"https://meshai.atlassian.net/wiki","spaceKey":"MH","spaceName":"Mesh Health","spaceUrl":"https://meshai.atlassian.net/wiki/spaces/MH","isServer":false},"labels":[],"projectKey":"MHS","serviceDeskId":5,"kbLinkDomainURLs":["https://meshai.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":5,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"MHS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxNjA3YjEzNy0zNWQ3LTQwYzctYWRmYS1jMGNjMGNhN2JmYzMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDI1IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDc4MzczNTMsIm5iZiI6MTc0NzgzNjE1M30.GAmmh1p4pGSHAWBy51k5zU3xz5bbASyQVvrJntZ-DRo","targetCollection":"upload-project-10025","endpointUrl":"https://api.media.atlassian.com","clientId":"1607b137-35d7-40c7-adfa-c0cc0ca7bfc3","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"reqCreate":{"id":37,"projectId":10025,"form":{"name":"Submit an idea","descriptionHtml":"","callToAction":"Submit an idea","intro":"<p>Submit an idea for Mesh Health</p>","instructions":"","icon":10498,"iconUrl":"https://meshai.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10498","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Description","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/5/create/37","requestValidateBaseUrl":"/servicedesk/customer/portal/5/validate/37","calendarParams":{"firstDay":0,"date":"2025-05-22T00:02:33+1000","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"1dd969d9-d1cd-3fd4-a937-e3fd2c49b492","appLinkName":"System Confluence","appLinkUrl":"https://meshai.atlassian.net/wiki","spaceKey":"MH","spaceName":"Mesh Health","spaceUrl":"https://meshai.atlassian.net/wiki/spaces/MH","isServer":false},"labels":[],"projectKey":"MHS","serviceDeskId":5,"kbLinkDomainURLs":["https://meshai.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxNjA3YjEzNy0zNWQ3LTQwYzctYWRmYS1jMGNjMGNhN2JmYzMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDI1IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDc4MzczNTMsIm5iZiI6MTc0NzgzNjE1M30.GAmmh1p4pGSHAWBy51k5zU3xz5bbASyQVvrJntZ-DRo","targetCollection":"upload-project-10025","endpointUrl":"https://api.media.atlassian.com","clientId":"1607b137-35d7-40c7-adfa-c0cc0ca7bfc3","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=meshai","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"7f396f4b55adcec718726de1f3b309c9ff906e18_lout","baseUrl":"https://meshai.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://meshai.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"1607b137-35d7-40c7-adfa-c0cc0ca7bfc3","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"6d0e3695625a48e4b19986aac63c4d8f","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}